Verse boosted University of the Pacific’s live lead qualification rate to 71% with better after-hours coverage.
The Verse Touch
University of the Pacific is top of the line when it comes to higher education, but struggled to engage every new lead quickly. (especially outside of traditional business hours).
Verse’s 24/7 AI texting solved their challenges and:
- Boosted qualified conversations with interested students
- Increased response rate for prospective student inquiries
- Schedule virtual appointments for prospective graduate students with the admissions team
The Results
Verse provided University of the Pacific’s graduate programs 24/7 coverage and instant live lead response via SMS.
67% of all leads actively engage with Verse texting, and 71% of those active leads led to a hand-off with a Pacific admissions representative through either a live phone transfer or a future zoom 1:1 admission appointment.
Additionally, 43% of University of the Pacific’s leads were coming in outside of traditional business hours—Verse’s AI instantly texts those leads, no matter the hour, ensuring a 100% follow-up rate.
live lead response rate
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increase in closed deals
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leads engaged nights and weekends
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See Verse in Action
This REAL conversation between our Verse concierge team and a lead generated and sent to us from University of the Pacific. Personal info has been anonymized.
