CallConnect™ is your contact center solution
Our AI + live agents nurture inbound leads via SMS — when prospects are ready, we connect their live call to your team.
Save time and close more with automated lead qualification
Through CallConnect™, Verse transfers calls from warm, qualified leads directly to your business.
Engage all leads instantly, 24/7
Qualify leads automatically
Transfer warm leads to your team
Support your contact centers
When leads are coming in around the clock, it’s harder to connect with them the next day or after a weekend. Verse will instantly respond to every lead 24/7 and find the best time to connect by phone.
At the time of the call, we’ll initiate it and live transfer the opportunity to your team.
Conversational AI qualifies leads for you
Say goodbye to wasted time with Verse: no more chasing and qualifying dead-end leads. With our customizable qualification process, we only transfer warm, qualified leads that are the right fit for your business.
Verse’s conversational AI engages leads in a qualifying text conversation that:
- Answers any of the prospect’s questions
- Qualifies the lead based on your business goals
- Facilitates a call with your business
Only the right prospects, at the right times
We only connect the right prospects to your team or call center during your hours of operation, so your team can take care of the rest.
Respectful of customer preferences, we only initiate calls when the lead indicates they are ready. That way, your team spends their time on leads that are warm and ready to talk.
Frequently asked questions
How does Verse qualify leads?
We qualify leads based on your custom criteria.
Will my team see the conversation that the customer had with Verse?
Yes, the entire conversation that Verse has with your customer will be visible to your team in real time.
Can Verse schedule a phone call?
Yes, we can schedule phone calls for times that work for your team and the customer.
More solutions from Verse
- Verse Engage Ensures instant lead response 24/7 with Verse’s advanced conversational AI, backed by human concierge for quality assurance.
- Verse Capture Allow customers to text immediately from your website via pop-up, or anywhere via scan-to-text QR codes with Verse Capture.
- Full compliance with trustContact™ Know your customer communications are in full compliance with state, federal, and carrier regulations with our compliance guarantee.
- AI appointment setting Book in-person or virtual appointments, schedule demos, and drive inbound calls with Verse’s customizable AI and lead qualification process.
Results that speak for themselves
Verse helped Garage Flooring Pros decrease screening costs by 83% and letting their sales team focus on motivated prospects.
Seamless integrations with real-time insights
Connect to all of the tech you already use and get actionable insights to optimize your customer’s experience.