Baker Electric achieved 80% conversion rates of organic leads with instant follow-up and 24/7 coverage.
Baker Electric Home Energy had a productive sales team, yet, company growth was slow. The challenges they were facing:
- Unable to connect with leads after hours
- Not using text to communicate with prospects
- Losing leads to the competition due to a slow response
Verse took over Baker’s lead follow-up outside of business hours and ensured all leads were connected instantly via SMS. With 24/7/365 lead engagement in place, Baker was able to increase organic lead conversion rate to 80% and paid lead conversion rate to 33% after hours. Baker rests easy on the weekends knowing they’re not missing opportunities due to slow lead response.
See Verse in Action
This REAL conversation between our Verse concierge team and a lead generated and sent to us from Baker Home Electric. Personal info has been anonymized.