Verse.ai helped Acra Lending boost response rates by 133% with instant 24/7 coverage.

Acra Lending Logo

Acra Lending’s Challenges

Before Verse, ACRA Lending was facing 3 main challenges that affected their bottom line:

  • No 24/7 coverage: Inbound leads during off hours weren’t being contacted until days later, if at all
  • Slow lead response: Dropping everything isn’t an option when leads are coming in 24/7
  • Wasted resources: Loan Officers were spending too much time chasing unqualified leads instead of focusing on motivated prospects.

The Verse Solution

To address these challenges, Verse.io provided ACRA Lending with Verse After Hours and Verse Engage, giving them access to:

  • 24/7 lead coverage: We engage and qualify their leads around the clock so no deals are lost
  • Instant text engagement: Verse instantly responds to ACRA’s leads as they come in
  • Appointment booking: We add appointments directly to the team’s calendars
  • Drive inbound calls: If someone is available, we live transfer qualified leads to their team

The Results

lead response rate
0 %
increase in response rates
0 %
qualification rate
0 %

See Verse in Action

This REAL conversation between our Verse concierge team and a lead generated and sent to us from Acra Lending. Personal info has been anonymized.