Verse.ai helped Acra Lending boost response rates by 133% with instant 24/7 coverage.
Acra Lending’s Challenges
Before Verse, ACRA Lending was facing 3 main challenges that affected their bottom line:
- No 24/7 coverage: Inbound leads during off hours weren’t being contacted until days later, if at all
- Slow lead response: Dropping everything isn’t an option when leads are coming in 24/7
- Wasted resources: Loan Officers were spending too much time chasing unqualified leads instead of focusing on motivated prospects.
The Verse Solution
To address these challenges, Verse provided ACRA Lending with:
- 24/7 lead coverage: We engage and qualify their leads around the clock so no deals are lost
- Instant text engagement: Verse instantly responds to ACRA’s leads as they come in
- Appointment booking: We add appointments directly to the team’s calendars
- Drive inbound calls: If someone is available, we live transfer qualified leads to their team
The Results
lead response rate
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increase in response rates
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See Verse in Action
This REAL conversation between our Verse concierge team and a lead generated and sent to us from Acra Lending. Personal info has been anonymized.
