AI appointment setting and automated lead qualification

Nurture leads, qualify them, and book appointments or calls effortlessly with Verse’s conversational AI agents.

Call scheduling

Drive calls to your business with call scheduling and live transfers at the right time

Set or modify appointments

Verse’s AI appointment setting can schedule, reschedule, and cancel appointments

Increase conversion

AI scheduling is customizable for any conversion event, helping you drive conversions

AI that qualifies leads and books more appointments

Stop wasting time on leads that don’t qualify. Verse’s AI agents help your team effortlessly convert more leads into appointments with qualified leads—so your salespeople can focus on warm opportunities.

Set your conversion event: whether that’s a virtual or in-person appointment or a call, our AI booking agent will drive leads to it.

Verse engages, qualifies, and nurtures leads towards your goal. Then, AI sets appointments for you, transfers calls to your business, and serves your team warm leads. With integration, all information is synced to your CRM and calendar in real time.

Connect with more leads with AI scheduling agents

Appointment booking automation and reminders increases appointment attendance and reduces manual workload for your team.

Verse’s AI appointment setters work 24/7 to provide convenient appointment scheduling for prospects and customers via webchat, text, and phone—with live calendar sync.

Conversational AI can book in person or virtual appointments, or schedule phone calls for your team. Within text-to-call workflows, Verse can even live transfer leads to your team at scheduled moments.

Verse is highly customizable and works across industries, including healthcare, financial services, home services, mortgage, insurance, collections, homebuilding, auto, and beyond. If your business books appointments or phone calls, Verse is for you.

Reduce no-shows with AI appointment booking

90% of customers want to text, and text reminders reduce no-shows. Give your customers what they want: a convenient way to schedule and reschedule via text.

With Verse, offer your customers an efficient, convenient way to schedule and reschedule appointments or calls: anywhere, anytime, from their smartphone.

Verse’s conversational AI agents support appointment booking around the clock via text, webchat, and phone.

AI booking agents qualify leads and set qualified appointments so your team can focus on the best leads and high-value conversations.

Features built for sales and marketing

AI texting As 98% of texts are read, Verse enables compliant, AI-powered SMS and RCS conversations at scale, which work in tandem with other channels. Learn more

CallConnect™ Seamlessly live transfer prospects from a Verse-powered text conversation to a phone call with an AI voice agent or your team. Learn more

Compliance Compliance is built into our AI agent tools with our trustContact™ suite, including guidance for federal, state, and carrier regulations, plus visibility into message deliverability. Learn more

Lead qualification Verse qualifies leads through conversation using your custom criteria. When prospects are qualified and ready, we pass them to your team at the right time.

Cognigy AI agents Deploy Cognigy AI the easy way with Verse. As a NiCE Company, Verse helps teams make the most of award-winning NiCE Cognigy tech without any additional setup or investment.

Frequently asked questions

Can Verse’s AI change or cancel appointments?

Yes, our AI understands and processes needs to change or cancel appointments and will handle this for you.

How do I know once a lead is qualified?

There are a few ways: we can notify you of freshly qualified leads via email and/or text, plus you have the option to send a signal to your CRM.

What industries does Verse work for?

We’ve designed our AI platform for any business that generates online leads…so basically any business of today! Whether you want to set an in-person appointment, a virtual appointment, or a call to your rep, we will help to make it happen.