How Conversational Data Can Improve the Overall Student Experience

A college student on her laptop is enjoying her student experience due to conversational data used through digital assistants.

Digital assistants are becoming an increasingly popular communication tool for higher education institutions. Conversational data make communication with prospective and current students easier and more personalized. While many of the most common benefits focus on providing real-time answers and improving the student experience, for forward-thinking schools, the advantages can also be more proactive.  In addition […]