How To Improve Student Support Services With Automation

A young college student accesses student support services on her laptop while sitting on the library floor.

The opportunities for service improvements across various aspects of educational institutions seem endless. However, the student-to-staff ratio significantly impacts the efficiency of student support services. Even before the Great Resignation, the ratio was extremely low in most colleges and universities, meaning most students were underserved or not served at all.  Students and staff can benefit […]