Baker Electric achieved 80% conversion rates of organic leads with instant follow-up and 24/7 coverage.
Baker Electric’s Challenges
Baker Electric Home Energy had a productive sales team, yet, company growth was slow. The challenges they were facing:
- Unable to connect with leads after hours
- Not using text to communicate with prospects
- Losing leads to the competition due to a slow response
The Verse Solution
Verse took over Baker’s lead follow-up outside of business hours and ensured all leads were connected instantly via SMS.
With 24/7/365 lead engagement in place, Baker was able to increase organic lead conversion rate to 80% and paid lead conversion rate to 33% after hours. Baker rests easy on the weekends knowing they’re not missing opportunities due to slow lead response.
The Results
conversion rate of paid leads
0
%
engagement rate of organic leads
0
%
after-hours coverage
0
%
See Verse in Action
This REAL conversation between our Verse concierge team and a lead generated and sent to us from Baker Home Electric. Personal info has been anonymized.
