Centriq Case Study

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Case Study

Verse gave Centriq 24/7 coverage to achieve a 76% live lead response rate

The Verse Touch

Centriq Training is top of the line when it comes to helping advance IT careers under the Tek Ladder brand, but didn’t have the staff or time to reach out to live leads OR aged inquires. Verse to the rescue! Here’s what we provided:

  • 24/7 live lead response and qualification
  • Lead re-engagement of past student inquiries
  • Appointment scheduling for prospective students
  • Custom automated follow-up campaigns for incomplete assessments

The Results

As they say: The proof is in the pudding. Verse gave Centriq 24/7 coverage and instant live lead response, which resulted in a 76% response rate and a 54% qualification rate! Our team also helped re-engage past student inquiries which resulted in a 48% response rate and a 12% qualification rate.

See Verse in Action

This REAL conversation between our Verse concierge team and a lead generated and sent to us from University of the Pacific. Personal info has been anonymized.