Verse boosted University of the Pacific’s live lead qualification rate to 71% with better after hours coverage
The Verse Touch
University of the Pacific is top of the line when it comes to higher education, but when it came to contacting live leads they needed a little help (especially outside of traditional business hours). Have no fear, Verse is here! Here’s what we did:
- Boosted qualified conversations with interested students
- Increased response rate for prospective student inquiries
- Schedule virtual appointments for prospective graduate students with the admissions team
Verse provided University of the Pacific’s graduate programs 24/7 coverage and instant live lead response. 67% of all leads actively engaged with a Verse representative, and 71% of those active leads led to a hand-off with a Pacific admissions representative through either a live phone transfer or a future zoom 1:1 admission appointment. Our team also helped instantly engage 43% of their leads that were coming in outside of traditional business hours.