Turn traffic into leads with an AI digital assistant
Prospects don’t want to wait for answers. We offer a multilingual AI chatbot that lives on your website and provides personalized, accurate, immediate answers.
Our AI digital assistant guides leads to exactly what they’re looking for on your website, helping you turn more web traffic into leads.
Our AI chatbot drives results like:
Your personalized AI guide
AI chatbots are the most commonly-used AI tool across the web, with 88% of people saying that they can actively remember an interaction they had with a chatbot within the past year.
Choose an AI chatbot that will contribute to a great customer experience through 24/7, personalized interactions: that’s Verse.
Our digital assistant is unique because it pulls in real-time CRM data to drive more personalized and customized conversations. Not only does it engage prospects on your website immediately, 24/7, it also responds based on their interests. The AI assistant feeds them information tailored to their needs.
On your website, the digital assistant identifies lead interest and guides them to the right products/services, feeding data to your CRM. Via Verse texting, leads can continue conversations and book appointments.
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When buyers are engaged with your website and have a question related to their purchase, they’re much more willing to provide contact information. This allows you to generate more first-party leads, which you can quickly follow up with.
Advanced AI is a pivotal part of this process, because AI chatbots are the most comprehensive type of chatbot. They are intent-based and can handle a large range of questions and inputs.
Our AI is built with guardrails, meaning it’s tightly-controlled to prevent giving any inaccurate information. If the AI cannot answer, it will prompt the user to fill out a form to be contacted by your human team.
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Connect authentically with multilingual AI
Don’t miss a single opportunity due to language barriers. Especially in markets with highly diverse populations, this can mean significant losses.
Our AI digital assistant speaks 107 languages and understands cultural nuances, ensuring that the conversation feels natural and engaging.
If your agents want to step into a multilingual conversation, our AI can also automatically translate both sides of the conversation for your team.
Verse’s AI chatbot can fluently engage prospects in Spanish, Chinese, Vietnamese, Korean, Arabic, Tagalog, and many more languages. Because the AI platform understands cultural nuances, conversations are natural and engaging, not awkward or robotic (think: Google Translate fumbles).
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Multilingual AI chatbots help you develop better relationships with buyers by connecting in their language.
Not only can they translate, multilingual chatbots can also offer suggestions and recommendations based on user behavior.
When a prospect comes across a website or chatbot that can’t speak their language, they’ll more than likely abandon the entire process. Every untranslated inquiry leading to a website bounce represents unrealized revenue.
Businesses that have multilingual AI are significantly more likely to make a sale because they’re able to engage prospects in their native language.
With multilingual AI, businesses can provide instant, accurate, and authentic communication in over 100 languages. No more leads will fall through due to a lack of communication.
AI to streamline lead generation
People expect instant answers. Provide 24/7 interaction with a digital assistant.
Verse’s AI-powered digital assistant helps you connect with more buyers and generate more leads with interactive, modernized customer experiences from the first click on your website.
It works by engaging website visitors, guiding them to products based on their behavior and inputs, and encouraging form fills. This generates more first-party leads. In addition, it reduces friction in the buying process by showing leads exactly what they’re looking for, answering questions right away, and making it easy to take the next step—all from one chat window.
Answer intelligently with conversational knowledge search
Conversational knowledge search allows AI to answer a broad range of questions while remaining controlled in its answers.
With conversational knowledge search, you provide documents that the digital assistant can use to answer questions. This can include brochures, FAQ documents, your website content, or images.
The digital assistant will only reference the information given, eliminating the risk of poor or inaccurate answers.
If Verse’s digital assistant doesn’t have the answer to a prospect’s question, it will connect them to a human.
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AI conversational knowledge search leverages the power of generative AI in a controlled way. It uses generative AI to provide an accurate response that only references the given information.
Conversational knowledge search is a great way to customize the types of questions your AI can answer in a smart and safe way. Simply upload your documents, and those FAQs can be answered by our AI digital assistant on your website.
At Verse, we are very cognizant of the risks customer-facing AI can pose, and we build our AI to mitigate them. We use guardrails, so our AI is extremely rigid in what it can and cannot say.
24/7 global service
Every website visitor receives instant, accurate assistance with our AI digital assistant.
Cost-effective
Hiring 24/7 or multilingual staff can be costly and hard to scale, while a conversational AI solution is a one-time, scalable investment.
Accurate and consistent
In all Verse products, we ensure that your brand's tone and messaging are consistent across platforms.
Multilingual AI
Our AI digital assistant speaks 107 languages and can translate for your team in real time.
Fully-managed
Verse AI is a 100% managed service, meaning zero maintenance work on your end.
Conversation analytics
Verse products allow you to access all conversation data in real time, in one place.
Challenges AI chatbots solve
Boost lead conversion
Retain and convert more website visitors
Accelerate response
Respond to inquiries quickly around the clock
Increase appointments
Streamline first inquiry to appointment set
Save time
Empower your current team to do more without increasing headcount
Features built for sales and marketing
Instantly engage leads with AI and human concierge, 24/7.
Our AI and concierge team schedule appointments for your team through multiple integrations (Calendly, Oncehub, HubSpot, etc.).
Turn text conversations with warm, qualified leads into real-time inbound calls for your inside sales team or call center.
Verse allows thousands of integrations and easy implementation.
TrustContact™ is Verse’s compliance suite.
Generate real reviews and build your online presence with Verse’s review and referral feature.
Frequently asked questions
How do AI chatbots improve customer service?
AI chatbots improve customer service by offering 24/7 real-time support and interactivity that helps guide customers to the products/services they are looking for and answer their questions.
Can AI chatbots handle complex conversations?
Yes, AI chatbots are the most comprehensive type of chatbot, and can manage more than simple, scripted responses and can engage in complex dialogues.
What industries benefit the most from AI chatbots?
As long as it has a website, any company in any industry can benefit from AI-driven conversations, as they simply make the user experience more interactive and streamlined.
What are the features of AI chatbots for homebuilding companies?
AI chatbots offer features like 24/7 responses, answers to FAQ, automatic lead qualification, multilingual capabilities, CRM integration, analytics and reporting.
Can AI chatbots automate lead generation?
Yes, AI chatbots are effective for generating and qualifying leads for businesses. Living on your website, they collect lead information and answer questions, encouraging leads to take the next step, like filling out a form.
Do AI digital assistants integrate with CRM systems?
Yes, many AI platforms and digital assistants can easily integrates with popular CRM platforms (like Salesforce, HubSpot, Lasso, etc.) to streamline customer interactions and automate workflows.
Are AI chatbots secure for handling customer data?
Yes, AI chatbots can be secure for handling data, but it all depends on the provider. Within all Verse products, we are very protective of company and customer data. We adhere to data protection regulations and provide secure handling of customer information.
What is the future of conversational AI in customer service?
As AI is evolving in customer service, conversational AI will soon become a must-have to answer customer questions instantly, 24/7.
Results that speak for themselves
Verse helped Garage Flooring Pros decrease screening costs by 83% and letting their sales team focus on motivated prospects.
Seamless integrations with real-time insights
Connect to all of the tech you already use and get actionable insights to optimize your customer’s experience.
