Adding Verse SMS into their customer journey, Colibri Group boosted engagement rates and generated more qualified leads.
"Verse helps us cut through the noise. Instead of teams feeling like there are too many leads or not knowing which ones to call, it gives us a way to connect right away and focus on the people most ready to move forward."
Colibri Group’s Challenges
Colibri Group needed a way to engage prospects faster and help teams focus on the right leads. With high lead volume, it was difficult to know which contacts were most likely to convert, and traditional channels like email weren’t always timely enough.
The Verse Solution
By adding Verse SMS into their customer journey, Colibri Group gained a real-time way to connect with prospects, provide quick next steps, and prioritize higher-quality leads. Verse has also supported Colibri’s lead scoring efforts, helping teams better identify when a prospect is ready for a 1:1 conversation.
The Results
- Engagement rates through SMS have been significantly higher than email-only workflows.
- Teams have more clarity on which leads to prioritize, cutting down on time spent chasing unqualified contacts.
- The enrollment team is receiving more qualified conversations, making their time more efficient and impactful.
See Verse in Action
These are REAL conversations between our Verse concierge team and a lead sent to us from Maverick Windows. Personal info has been anonymized.
