Throughout 2024, we at Verse worked hard to collect and distill millions of customer conversation data points in order to help you improve your approach.
In this report, we’ve compiled the most compelling data points that professionals should know to inform their work and achieve their customer engagement and experience goals in 2025.
Verse allows us to stand out in a crowded marketplace. We can make a connection via Verse, bring those clients back into our call center where they can have a human interaction with our team, and then we can really sell them on our services, set good appointments, and go on to sell those appointments. And that to me is a win, win, win.”
– Joe Tankard, CMO, Maverick Windows