Ever wondered if the day of the week makes a difference when it comes to lead response?
At Verse, we use both text and calls to contact and qualify millions of leads per week, and we’ve put together both text and call data to inform your approach.
In this study, we looked at over 2.7 million leads to determine how day of the week affects SMS response rates, call answer rates, inbound call volume, and call duration.
Use this data to:
Improve answer rates, qualification rates, and call duration
Cater to customer preferences and provide a better customer experience
Convert more leads and drive sales success
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Verse allows us to stand out in a crowded marketplace. We can make a connection via Verse, bring those clients back into our call center where they can have a human interaction with our team, and then we can really sell them on our services, set good appointments, and go on to sell those appointments. And that to me is a win, win, win.”